SentaresContactSupport
Start with the operating surface you use.
Public support covers access and product guidance. Organization-specific incidents, assignments, and personnel questions remain with your authorized administrator or supervisor.
Access
Role-based
Management and guard accounts use separate applications.
Operations
Organization
Supervisors remain the first contact for field issues.
Security
No secrets
Never send passwords, MFA codes, or evidence by email.
Help paths
Find the closest answer first.
These routes stay public and intentionally contain no tenant records, private runbooks, or platform diagnostics.
Confirm whether you need the management console or guard application, then contact your organization administrator for access.
Management guidanceReview organization setup, site configuration, personnel assignments, and account security.
Guard guidanceReview location readiness, assigned-site actions, incident reporting, and offline queue behavior.